Privacy Policy
Last Updated: [October 26, 2023]
Trillium Med Village is committed to protecting the privacy of our clients, patients, and users. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information. We are dedicated to maintaining the confidentiality of your data and ensuring compliance with relevant data protection laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR).
Information We Collect
We collect various types of information to provide our healthcare services and to operate our business effectively. This may include:
1.1. Personal Information: This includes information such as your name, contact details, date of birth, medical history, and insurance information.
1.2. Health Information: We collect and store your medical records, test results, diagnoses, and treatment plans to provide healthcare services.
1.3. Financial Information: If applicable, we collect financial information for billing and insurance purposes.
1.4. Technology Information: We may collect information about your use of our website, mobile applications, or other digital services, including IP addresses, device information, and browsing history.
How We Use Your Information
We use your information for the following purposes:
2.1. Providing Healthcare Services: We use your personal and health information to provide medical diagnoses, treatment, and related services.
2.2. Billing and Insurance: We use your financial information to bill for our services and to process insurance claims.
2.3. Communications: We may use your contact information to communicate with you about appointments, test results, and other healthcare-related matters.
2.4. Quality Improvement: We may use your data for internal purposes, such as improving our services and ensuring the quality of care.
2.5. Legal Compliance: We may use your information to comply with legal obligations, such as reporting communicable diseases.
Sharing Your Information
We may share your information with the following parties:
3.1. Healthcare Providers: We share your information with authorized healthcare providers involved in your care.
3.2. Business Associates: We may disclose your information to third-party service providers who assist us in providing healthcare services, such as medical laboratories and IT support.
3.3. Legal Requirements: We may disclose your information as required by law or to comply with legal obligations.
3.4. Research and Public Health: In certain cases, we may share your de-identified information for research or public health purposes.
Data Security
We take measures to protect your information from unauthorized access, disclosure, or alteration. This includes using secure technologies, access controls, and staff training to maintain data security.
Your Privacy Rights
You have rights over your personal information, including the right to access, rectify, delete, or limit its use. To exercise these rights, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes through our website or other communication methods.
Contact Information
If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
Trillium Med Village
Unit 801, 10 Milner Business Court,
Scarborough, Ontario, M1B 3C6
Email: info@trilliummedvillage.com
Contact: (647)-446-2363/(866)-896-1205 by using our services, you agree to the terms and practices outlined in this Privacy Policy. Please consult our website for additional information regarding your privacy and data protection.